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The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
Bonus Terms Clarification
However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. He noted that no account verification had been requested despite using a welcome bonus. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process.
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The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. A selection of games from multiple game providers have been checked and NO fake games have been found. More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Based on the categorization we use, this makes it one of smaller online casinos.
What Ways Can I Use to Reach Customer Support?
We provide comprehensive support through multiple channels with specialized teams for different needs. Our minimum deposit starts at just $10 across all payment methods. Prepaid cards like Paysafecard and Neosurf provide anonymous deposit options. We accept all major Canadian payment methods to make your banking experience smooth. You’ll find the same high-quality graphics and smooth gameplay as our desktop version. Our mobile casino runs smoothly on Windows, macOS, iOS, and Android platforms.
